Welcome to the Lane Ends Surgery

 

 
 

                                     Telephone Access

We would like to apologise to our patients regarding the phone lines. We assure you that we are working on fixing the problem and we are hopeful that our new telephone system will be up and running by Christmas.

Thank you all for your patience and understanding.

 


 
 
 

COVID - 19 UPDATES 

Face Coverings 

Please click on the link below for the latest update regarding face coverings and social distancing from 19th July 2021

 

                                     NHS England » NHS Patients, staff and visitors must continue to wear face coverings in healthcare settings

 

 

  


  NHS 111 - Isolation Note

A new online service has been lauched for any patients of the practice what are unable to work due to COVID-19. Through this new service you will be able to obtain an isolation note for your employer if directed by the NHS 111 online service.

In order to reduce the ever growing pressure on our GP surgery, you will be able to obtain the isolation note without consulting your surgery. 

In order to gain access to the isolation notes please use the link below. 

https://111.nhs.uk/isolation-note

You will be asked to complete a few question and then the isolation note will be sent to your email address. If you do not have access to an email address, you are able to have the isolation note sent to a trusted family member or friend or alternatively it can be sent straight to your employer. 

You can also utilise the service on behalf of somebody else. 


 Image result for paperless prescriptions

 Please get in touch with the surgery to nominate a pharmacy or alternatively visit the nominated pharmacy itself. 

 


Patient Information

Due to changes in COVID-19 the internal front doors of the surgery will be closed to prevent risk to patients and staff.

This will mean patients who have been triaged by a Clinician and asked to visit the surgery will need to use the intercom system in the foyer. The intercom system should only be used for booked appointments or a clinical emergency.

Please use the repeat prescription forms in the foyer and place your requests in the outside box. If you haven’t already got a nominated pharmacy add this information to your request. All prescriptions where possible will be electronic to nominated pharmacies.

IF YOU HAVE A CONTINUOUS COUGH, A HIGH TEMPERATURE OR LOSS OF TASTE / SMELL.

PLEASE DO NOT ENTER LANE ENDS SURGERY.

If you feel well return home and self-isolate

If you feel unwell ring NHS 111 or visit www.nhs.uk/coronavirus

Thank you for co-operation in these exceptional circumstances.

 

Staff Training 2021 / 2022

The surgery will be closed on the following afternoons from 1pm for staff training sessions.

Tuesday 20th April 2021

Tuesday 15th June 2021

Tuesday 20th July 2021

Tuesday 21st September 2021

Tuesday 19th October 2021

Tuesday 16th November 2021

Tuesday 14th December 2021

Tuesday 15th February 2022

Tuesday 15th March 2022. 

If urgent medical advice is needed please call 111 or for EMERGENCY assistance call 999

 

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Disabled Access

The centre fully complies with legislation for the disabled. There is an intercom between the front door and reception and an induction loop for the hard of hearing.

Online Services

You can now order repeat prescriptions and book/cancel your appointments online.

To use the My GP App you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password that will be unique to you.

You need to call into reception to pick up a registration form or click the link below to Register Online.

Click here to Register / Sign In to use the My GP App

Image result for my gp app

 

Health Conditions A to Z

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Local Services. Ready to Help You H J Whalley & Sons